Privacy & Cookie Policy

Effective Date: [Update Date]
Applies to: [COMPANY NAME], including affiliated shops hosted on rockys.catchflymerch.com

We respect your privacy and are committed to protecting your personal information. This Privacy & Cookie Policy explains what information we collect, how we use it, and the rights you have in relation to your data.

If you have any questions, you can contact us at orders@catchflymerch.com.

1. Who We Are

This policy applies to [COMPANY NAME], the operator of this website and any affiliated shops hosted on our platform. We use services and infrastructure provided by DecoNetwork (www.deconetwork.com), who manage site functionality and data security.

2. What Information We Collect

a. Personal Information

We may collect personal details when you:

  • Place an order

  • Register for an account

  • Contact customer support

  • Sign up for newsletters or promotions

This includes:

  • Name, address, phone number, email

  • Payment and billing information

  • Business details (if registering as a business or affiliate)

b. Non-Personal Information

We collect certain data automatically, including:

  • Browser type and IP address

  • Pages visited and time spent on the site

  • Device and operating system

This information cannot be used to directly identify you.

3. How We Collect Information

We collect personal information when you:

  • Enter it into forms (e.g. checkout, registration)

  • Communicate with us by email or phone

  • Upload content or files to your shop

We collect non-personal information using:

  • Cookies and web beacons

  • Analytics tools (e.g. Google Analytics)

4. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your order or account

  • Send you updates or marketing (if you opt in)

  • Improve our website, services, and customer experience

  • Manage affiliate payouts or business accounts

We do not sell your personal information.

5. When We Share Your Information

We may share your data with:

  • Service providers (e.g. payment processors, couriers)

  • DecoNetwork, for site operation and support

  • Affiliates, but only if you buy from their shop and with limited contact details

  • Authorities, if required by law or for fraud prevention

We take steps to ensure your data is protected and only shared where necessary.

6. Cookies & Tracking Technologies

Cookies help us:

  • Remember your login

  • Track your visit history

  • Improve site performance

  • Analyse website traffic

You can choose to disable cookies in your browser settings, but some features may not work properly. For full details, visit aboutcookies.org.

Cookies Used

Cookie Name Purpose
login_token Allows auto-login if you’ve previously signed in
_pc_session_id Stores session info such as referrer or landing page
set_sa Tracks which sales agent or affiliate you came from
Google Analytics (_utma, _utmb, etc.) Anonymous tracking of site use

Some affiliate shops may also use third-party cookies. These are the responsibility of the individual shop owner.

7. Your Rights (Under GDPR)

You have the right to:

  • Access the data we hold about you

  • Correct or update inaccurate information

  • Ask us to delete your personal data (in some cases)

  • Withdraw consent for marketing at any time

To request access or make changes, email orders@catchflymerch.com. We may ask for proof of identity before processing your request.

8. Data Security

We use secure systems to protect your information, including SSL encryption for sensitive data (like credit card details). While we do our best to keep your data safe, no method of transmission is 100% secure.

9. Children’s Privacy

This website is intended for users aged 13 and over. We do not knowingly collect personal data from children under 13. If you believe we have received such data, please contact us and we will delete it.

10. Third-Party Links

Our website may link to other sites. This policy only applies to our platform — please read the privacy policies of any third-party websites you visit.

11. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we will:

  • Post a notice on the website

  • Notify registered users by email or when logging in

We recommend reviewing this page periodically to stay informed.

12. Contact Us

If you have any questions about this policy or how we handle your data, you can contact us at:

Email: orders@catchflymerch.com
Business Name: [COMPANY NAME]
Website: rockys.catchflymerch.com

 

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